Given the nature of digital content, a refund or credit on a purchase is not granted .
We will assess refund requests on their merits, considering the digital nature of WebDesign CEBU items and the type of item preview that was available before purchase. There is generally no obligation to provide a refund or credit in situations like the following:
you have changed your mind about an item;
you bought an item by mistake;
you do not have sufficient expertise to use the item;
you ask for goodwill; or
you can no longer access the item because it has been removed (we advise you to download items as soon as you buy them to avoid this situation).
If we decide to issue a refund or credit, this will generally be done using the same manner used to make the purchase. So if the item was bought using a particular payment method you will be refunded using the same payment method in reverse. Any payment made to you will be made in US Dollars.
Disputes lodged with payment agents: If, as a buyer, you lodge a dispute with a payment agent, this will result in a freezing of your WebDesign CEBU account until the dispute raised with the payment agent has been closed. This makes it very complex to resolve any related issues, and means we cannot make payments or issue refunds out of your WebDesign CEBU account, so we encourage buyers to contact us directly first to see if we can help resolve any concerns.
Fine print: We are not a bank or licensed deposit taker , and that means you don’t get the benefit of any deposit insurance or guarantee under those laws. We don’t act as a fiduciary or as a trustee for you, and we’re not a licensed financial service provider.
What we own: We own all the WebDesign CEBU content that we have put on WebDesing CEBU Shop (unless otherwise stated and excluding content owned by others). This includes the design, compilation, and look and feel of the WebDesign Cebu site, and copyright, trademarks, designs and other intellectual property on WebDesign CEBU.
Copyright, trademark and intellectual property claims: We respect the intellectual property rights of others and we require that authors do the same. If you believe that an item or member content infringes an intellectual property right (including copyright) please contact us.
Model and property releases: Items are available for commercial use (unless stated otherwise ). Authors are responsible for obtaining and keeping a model or property release if one is needed; please ask the author directly if you need a copy of a release.
Our use of your information
Privacy: We respect your privacy. When you become a client you will be asked to provide some information about yourself. This information may be used by us and contractors in connection with providing the WebDesign CEBU site and our services, including marketing activities.
Confidential Information: We value your information and take reasonable precautions to protect it. While we take reasonable steps to preserve the security of your information, please be aware that we can’t promise that your use of WebDesign CEBU will be confidential, and we can’t promise that any information you provide to us is perfectly secure.